Privacy Policy

This Privacy Policy explains how EarthenCraft collects, uses, stores, and protects your personal information when you visit and shop on our official store. By using our website and placing orders, you fully agree to the terms of this privacy policy.

1. Information We Collect: We only collect necessary personal information submitted by you actively, including your name, shipping address, contact phone number, email address, and order information, which is used only for order processing, logistics delivery, and after-sales service.

2. Use of Information: Your personal data will only be used for internal order processing, customer service follow-up, and store operation optimization. We will never sell, rent, or disclose your personal information to any third-party institutions or individuals without your explicit authorization.

3. Information Protection: We adopt standard network security encryption technology to protect your personal data and transaction information, effectively preventing information leakage, tampering, and loss.

4. User Rights: You have the right to inquire, modify, and apply for the deletion of your personal information stored in our store. If you have relevant demands, please contact our customer service via email.

5. Policy Update: We reserve the right to update this Privacy Policy irregularly. The updated policy will be published on the store page and take effect immediately.